Terms of service
Last updated: August 17, 2026
Overview
Welcome to Plain Sight. The terms “we,” “us,” and “our” refer to Plain Sight.
Plain Sight operates this website and online store, including its content, products, features, and related services. Our store is powered by Shopify, which provides the ecommerce platform that allows us to offer these services to you.
Plain Sight is operated by Pedro Jardim from Av. Prefeito Ary Alcantra, 1001 — Casa 279, Pelotas, RS 96081-700, Brazil.
These Terms of Service, together with the policies referenced below, explain your rights and responsibilities when using our website or purchasing from Plain Sight.
By visiting plainsighthome.com, using our services, or placing an order, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our website or services.
1. Eligibility and Account Information
By using our services, you represent that you are at least the age of majority where you live or that you are using the services with the permission of a parent or legal guardian.
You agree to provide accurate, current, and complete information when placing an order or creating an account.
If you create an account, you are responsible for protecting your login credentials and for activity performed through your account. Please contact us if you believe your account has been accessed without permission.
2. Products and Product Information
We make reasonable efforts to present our products, descriptions, dimensions, colors, materials, and photographs accurately.
Minor differences in color, texture, finish, measurements, or appearance may occur. Colors may also appear differently depending on your screen, lighting, and device settings.
Product descriptions, prices, availability, and specifications may be updated without notice. We may discontinue products or limit available quantities when necessary.
Products should be used only for their intended household purpose and in accordance with any instructions or safety information provided with them.
3. Orders
Submitting an order is an offer to purchase the products in your cart. We reserve the right to accept, decline, limit, or cancel an order for reasonable reasons, including:
- Product unavailability;
- Payment authorization problems;
- Incorrect pricing or product information;
- Suspected fraud or unauthorized activity;
- Shipping restrictions; or
- Orders placed in violation of these Terms.
If we cancel an order after payment has been collected, we will refund the canceled amount to the original payment method.
Please review your order, email address, and shipping address carefully before submitting it. If you notice an error, contact us as soon as possible. We cannot guarantee changes or cancellations after an order has entered processing or shipped.
4. Prices and Payment
Prices are displayed in the currency shown on the store and may change without notice. The price charged will be the price displayed at checkout when your order is submitted.
Applicable taxes and other charges, if any, will be displayed at checkout.
You agree to provide accurate and authorized payment information. Payments are processed through Shopify and the payment provider selected at checkout.
Promotions, discounts, and offers may be subject to separate terms, expiration dates, product restrictions, or availability limits. Unless otherwise stated, promotions cannot be combined.
5. Shipping and Delivery
Information about processing times, delivery estimates, tracking, address problems, delayed shipments, and lost packages is provided in our Shipping Policy.
Delivery dates are estimates rather than guarantees. Delivery may be affected by carrier delays, severe weather, holidays, incorrect address information, or circumstances outside our reasonable control.
Some orders may arrive in separate packages. Customers will not be charged additional shipping fees solely because an order is divided into multiple shipments.
If an order is confirmed lost before delivery, we will provide a replacement or refund at no additional cost in accordance with our Shipping Policy.
6. Returns, Refunds, and Cancellations
Returns, replacements, refunds, and cancellations are handled according to our Returns & Refunds Policy.
Return requests must be made within the period stated in that policy. Please contact us before returning any product, as unauthorized returns may not be accepted or processed.
Nothing in these Terms limits rights or remedies that cannot legally be limited under applicable consumer-protection laws.
7. Errors and Inaccuracies
Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping costs, or delivery estimates.
We may correct inaccurate information and update the website when necessary. If an error materially affects an order you have already placed, we will contact you and provide an appropriate resolution, which may include canceling and refunding the affected item.
8. Intellectual Property
The Plain Sight name, website design, written content, graphics, photographs, logos, and other store materials are owned by or licensed to Plain Sight and are protected by applicable intellectual-property laws.
You may use the website for personal, non-commercial shopping purposes. You may not reproduce, distribute, sell, republish, modify, scrape, or commercially exploit our website or its content without prior written permission.
Shopify and other names, logos, brands, and trademarks displayed through third-party services remain the property of their respective owners.
9. Acceptable Use
You may not use our website or services to:
- Violate any applicable law or regulation;
- Infringe intellectual-property, privacy, or other legal rights;
- Submit false, fraudulent, or misleading information;
- Upload or transmit viruses, malware, or harmful code;
- Attempt to bypass security or access restricted systems or information;
- Collect another person's personal information without authorization;
- Send spam or unauthorized promotional material;
- Impersonate another person or organization; or
- Interfere with the operation or security of the website.
We may restrict or terminate access when we reasonably believe these Terms have been violated.
10. Third-Party Services and Links
Our website may use or link to services operated by third parties, including Shopify, payment providers, shipping services, analytics providers, social platforms, and other service providers.
Third-party websites and services are governed by their own terms and privacy practices. Plain Sight is not responsible for the content, availability, security, or practices of a third-party website that we do not operate.
11. Relationship With Shopify
Plain Sight is powered by Shopify, which enables us to operate our online store. However, purchases made through our store are transactions directly between you and Plain Sight.
Shopify is not the seller of the products offered by Plain Sight and is not responsible for fulfilling orders, providing customer service, or resolving product, shipping, return, or refund matters.
12. Privacy
Our collection and use of personal information are described in our Privacy Policy.
Because our store is hosted by Shopify, Shopify also collects and processes certain personal information relating to your use of the store. More information is available in the Shopify Consumer Privacy Policy.
13. Disclaimer
We make reasonable efforts to keep the website available and its information accurate. However, we do not guarantee that access to the website will always be uninterrupted, secure, timely, or error-free.
To the fullest extent permitted by law, the website and its content are provided on an “as available” basis. Any warranties or conditions that cannot legally be excluded remain unaffected.
14. Limitation of Liability
To the fullest extent permitted by applicable law, Plain Sight will not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of the website or services.
These limitations do not apply to liability that cannot legally be limited or excluded, and nothing in these Terms limits mandatory consumer rights.
15. Indemnification
You agree to be responsible for reasonable losses or claims resulting from your unlawful misuse of the website, your material violation of these Terms, or your infringement of another person's legal rights.
16. Termination
We may suspend or terminate access to our services if you materially violate these Terms, misuse the website, engage in fraudulent activity, or create a security or legal risk.
Termination does not affect rights and obligations relating to orders already placed, amounts already owed, intellectual property, liability, or other provisions that are intended to remain effective.
17. Applicable Law
These Terms are governed by applicable law. Nothing in these Terms prevents you from relying on mandatory consumer protections or other legal rights available where applicable.
18. Severability
If any part of these Terms is determined to be unlawful or unenforceable, that portion will be enforced to the fullest extent permitted by law or removed as necessary. The remaining provisions will continue in effect.
19. No Waiver
If we do not immediately enforce a provision of these Terms, that does not waive our right to enforce it later.
20. Entire Agreement
These Terms, together with the policies linked on our website, constitute the agreement between you and Plain Sight concerning your use of the store and purchases made through it.
21. Changes to These Terms
We may update these Terms to reflect changes to our services, business practices, or legal obligations.
The version posted when you place an order will apply to that transaction. Updated Terms will be posted on this page with a revised “Last updated” date.
22. Contact Information
Questions about these Terms may be sent to:
Plain Sight
Operated by Pedro Jardim
Av. Prefeito Ary Alcantra, 1001 — Casa 279
Pelotas, RS 96081-700
Brazil
plainsighthome.com
contact@plainsighthome.com
We typically respond within 24 hours, Monday through Saturday.